BackOps AI develops software that automates operational workflows for logistics and supply chain teams using Artificial Intelligence. The platform connects with Transportation Management Systems, communication channels, and internal data sources to process tasks such as shipment updates, document handling, and operational messaging. Its system analyzes incoming information from emails, documents, and logistics platforms to trigger automated actions or generate responses within operational processes. The software includes AI agents that monitor workflows, extract data from shipping documents, and update records across connected systems. These tools support tasks such as order tracking, status communication, and internal coordination between logistics teams and external partners.